UX Audit

EN

DE

Get the full potential out of your digital product

Get the full potential out of your digital product

Get the full potential out of your digital product

Analyse your app or website now
with an high quality UX Audit.

Analyse your app or website now
with an high quality UX Audit.

increase conversion rate & reduce bounce rates

drive up your customer & user satisfaction

get practical recommendations for action

Schedule a Call

Schedule a Call

UX Audit

EN

DE

Get the full potential out of your digital product

Analyse your app or website now
with an high quality UX Audit.

increase conversion rate & reduce bounce rates

drive up your customer & user satisfaction

get practical recommendations for action

Schedule a Call

Boost your business

Services

Boost your business

We help you to create a competitive advantage for your business and drive growth.

We help you to create a competitive advantage for your business and drive growth.

Stop guessing why your users aren't converting and let us take an unbiased look at your website or app. You will learn what's needed to make your business sustainably more successful.


With our expert knowledge we have already helped many companies generating more sales and having more satisfied customers. Do you want to benefit from this knowledge too?

Stop guessing why your users aren't converting and let us take an unbiased look at your website or app. You will learn what's needed to make your business sustainably more successful.


With our expert knowledge we have already helped many companies generating more sales and having more satisfied customers. Do you want to benefit from this knowledge too?

Stop guessing why your users aren't converting and let us take an unbiased look at your website or app. You will learn what's needed to make your business sustainably more successful.

With our expert knowledge we have already helped many companies generating more sales and having more satisfied customers. Do you want to benefit from this knowledge too?

Schedule a call

Schedule a call

3-5%

3-5%

3-5%

Conversion Rate *

Conversion Rate *

4-6%

4-6%

4-6%

Customer Lifetime Value *

Customer Lifetime Value *

8%

8%

8%

Returning Visitors *

Returning Visitors *

* estimates based on our experience. The exact values vary depending on the company and user group.

* estimates based on our experience. The exact values vary depending on the company and user group.

* estimates based on our experience. The exact values vary depending on the company and user group.

We provide insights

We provide insights

We provide insights

Receive a comprehensive report with up to 50 recommendations for improvement.

We put you in your users shoes: learn how your users behave and what they expect from your product. Understand user flows and how you can improve your user experience.

Each recommendation containing a description of the issue along with proposed solutions and examples from some of the leading websites or apps.

We put you in your users shoes: learn how your users behave and what they expect from your product. Understand user flows and how you can improve your user experience.

Each recommendation containing a description of the issue along with proposed solutions and examples from some of the leading websites or apps.

Schedule a call

Schedule a call

6 reasons why to invest
in a good user experience

6 reasons why to invest
in a good user experience

6 reasons why to invest in a good
user experience

Increased revenue and profit

Increased revenue and profit

Increased revenue and profit

Increased revenue and profit

Conversion Rate and AOV optimization

Conversion Rate and AOV optimization

Conversion Rate and AOV optimization

Conversion Rate and AOV optimization

Satisfied customers and users

Satisfied customers and users

Satisfied customers and users

Satisfied customers and users

Higher customer loyalty, reduced bounce rates

Higher customer loyalty, reduced bounce rates

Higher customer loyalty, reduced bounce rates

Higher customer loyalty, reduced bounce rates

Better product quality

Better product quality

Better product quality

Better product quality

Easy to use products, reduced errors

Easy to use products, reduced errors

Easy to use products, reduced errors

Easy to use products, reduced errors

Win new customers by reducing exit rates

Win new customers by reducing exit rates

Win new customers by reducing exit rates

Win new customers by reducing exit rates

Reduced bounce rate through landing page optimization

Reduced bounce rate through landing page optimization

Reduced bounce rate through landing page optimization

Reduced bounce rate through landing page optimization

Decreased support & training costs

Decreased support & training costs

Decreased support & training costs

Decreased support & training costs

Intuitive-to-use products that do not require any training

Intuitive-to-use products that do not require any training

Intuitive-to-use products that do not require any training

Intuitive-to-use products that do not require any training

User Experience as a positive product feature

User Experience as a positive product feature

User Experience as a positive product feature

User Experience as a positive product feature

Competitive differentiation

Competitive differentiation

Competitive differentiation

Competitive differentiation

Why an UX Audit?

Services

Why an UX Audit?

A poor user experience has a lasting
negative impact on your company.

A poor user experience has a lasting
negative impact on your company.

A UX audit can provide valuable insight into how people interact with your website or app, and help you identify areas of improvement and potential roadblocks in the user journey.

With a comprehensive audit, you can understand why your visitors aren't converting and be armed with strategies to improve their experience.

A UX audit can provide valuable insight into how people interact with your website or app, and help you identify areas of improvement and potential roadblocks in the user journey.

With a comprehensive audit, you can understand why your visitors aren't converting and be armed with strategies to improve their experience.

Schedule a call

Schedule a call

Problems we can detect during an UX Audit

Problems we can detect
during an UX Audit

Neglected user needs

Unclear navigation

Unintuitive interaction

Too many clicks to complete tasks

Dysfunctional search

Inconsistent page layouts

Visually cluttered UI

Redundancy

and many more…

and many more…

and many more…

and many more…

UX Audit in 3 steps

UX Audit in 3 steps

UX Audit in 3 steps

Our recommendations help to eliminate possible conversion killers and to improve the user experience quickly and sustainably.

Our recommendations help to eliminate possible conversion killers and to improve the user experience quickly and sustainably.

Our recommendations help to eliminate possible conversion killers and to improve the user experience quickly and sustainably.

1.

1.

Kick-Off

Kick-Off

In a one-hour kick-off meeting, we discuss your requirements and wishes. How do your users tick? What business goals (KPIs and conversions) are you pursuing? Is there a specific problem you want us to identify?

In a one-hour kick-off meeting, we discuss your requirements and wishes. How do your users tick? What business goals (KPIs and conversions) are you pursuing? Is there a specific problem you want us to identify?

In a one-hour kick-off meeting, we discuss your requirements and wishes. How do your users tick? What business goals (KPIs and conversions) are you pursuing? Is there a specific problem you want us to identify?

2.

2.

UX Audit

UX Audit

Once we understand business and user goals, we put your website or app through its paces. We take a look at your tracking and analytics tools, check irregularities such as high bounce rates, and get a deeper understanding of the user journey.

Once we understand business and user goals, we put your website or app through its paces. We take a look at your tracking and analytics tools, check irregularities such as high bounce rates, and get a deeper understanding of the user journey.

Once we understand business and user goals, we put your website or app through its paces. We take a look at your tracking and analytics tools, check irregularities such as high bounce rates, and get a deeper understanding of the user journey.

3.

3.

Results

Results

We identify weaknesses in the user journey focussing on the negative impact on user behavior and conversion rates. You receive a list with up to 50 prioritized recommendations, which we present in a 1 hour call.

We identify weaknesses in the user journey focussing on the negative impact on user behavior and conversion rates. You receive a list with up to 50 prioritized recommendations, which we present in a 1 hour call.

We identify weaknesses in the user journey focussing on the negative impact on user behavior and conversion rates. You receive a list with up to 50 prioritized recommendations, which we present in a 1 hour call.

Let's chat!

Let's chat!

Sebi is pleased to meet you.

Schedule a call

Schedule a call

Every 1€ invested in UX
brings 100€ in return

Every 1€ invested in UX
brings 100€ in return

Every 1€ invested in UX
brings 100€ in return

1€

1€

100€

What's included?

UX Audit

STANDARD

UX Audit

INDIVIDUAL

One-hour kick-off

Use cases (mobile only)

3

5

Improvement proposals

30

50

Detailed findings report

Interviews with stakeholders

One-hour presentation of results

Analytics & tracking data evaluation

User interviews and surveys

Cutting-edge design proposals

Additional desktop evaluation

optional

Delivery time from kick-off

1 week

2 weeks

On request

custom

UX Audit

STANDARD

UX Audit

INDIVIDUAL

One-hour kick-off

Use cases (mobile only)

3

5

Improvement proposals

30

50

Detailed findings report

Interviews with stakeholders

One-hour presentation of results

Analytics & tracking data evaluation

User interviews and surveys

Cutting-edge design proposals

Additional desktop evaluation

optional

Delivery time from kick-off

1 week

2 weeks

On request

custom

UX Audit

STANDARD

One-hour kick-off

Use cases (mobile only)

3

Improvement proposals

30

Detailed findings report

Interviews with stakeholders

One-hour presentation of results

Analytics & tracking data evaluation

User interviews and surveys

Cutting-edge design proposals

Additional desktop evaluation

optional

Delivery time from kick-off

1 week

On request

UX Audit

INDIVIDUAL

One-hour kick-off

Use cases (mobile only)

5

Improvement proposals

50

Detailed findings report

Interviews with stakeholders

One-hour presentation of results

Analytics & tracking data evaluation

User interviews and surveys

Cutting-edge design proposals

Additional desktop evaluation

Delivery time from kick-off

2 weeks

On request

I've worked with the founder of neverdone for over a year now. Hands down one of the best designers I've ever had the pleasure to work with—not only when it comes to the actual craft of design, but also organizational, systems, and strategic understanding.

I've worked with the founder of neverdone for over a year now. Hands down one of the best designers I've ever had the pleasure to work with—not only when it comes to the actual craft of design, but also organizational, systems, and strategic understanding.

Dr.-Ing. Maximilian Speicher

Dr.-Ing. Maximilian Speicher

Director Product Design @ 

BestSecret Group

Director Product Design
@ 

BestSecret Group

Your UX experts

Together, we have 15+ years of experience with UX & UI design.

We’re creating thoughtful, intuitive interfaces for funded startups & e-commerce brands.

We helped numerous clients achieve greater business success through the development of sustainable user experiences.

Out goal is to create thoughtful, intuitive interfaces for startups & e-commerce brands for millions of people.

As a munich-based design team we are constantly using the power of design to make the world a better place.

Get in touch

Get in touch

Customers we conducted audits for:

Customers we conducted audits for:

We’re creating thoughtful, intuitive interfaces for funded startups & e-commerce brands.