UX Audit
EN
DE
Get the full potential out of your digital product
Get the full potential out of your digital product
Get the full potential out of your digital product
Analyse your app or website now
with an high quality UX Audit.
Analyse your app or website now
with an high quality UX Audit.
increase conversion rate & reduce bounce rates
drive up your customer & user satisfaction
get practical recommendations for action
Schedule a Call
Schedule a Call
UX Audit
EN
DE
Get the full potential out of your digital product
Analyse your app or website now
with an high quality UX Audit.
increase conversion rate & reduce bounce rates
drive up your customer & user satisfaction
get practical recommendations for action
Schedule a Call
Boost your business
Services
Boost your business
We help you to create a competitive advantage for your business and drive growth.
We help you to create a competitive advantage for your business and drive growth.
Stop guessing why your users aren't converting and let us take an unbiased look at your website or app. You will learn what's needed to make your business sustainably more successful.
With our expert knowledge we have already helped many companies generating more sales and having more satisfied customers. Do you want to benefit from this knowledge too?
Stop guessing why your users aren't converting and let us take an unbiased look at your website or app. You will learn what's needed to make your business sustainably more successful.
With our expert knowledge we have already helped many companies generating more sales and having more satisfied customers. Do you want to benefit from this knowledge too?
Stop guessing why your users aren't converting and let us take an unbiased look at your website or app. You will learn what's needed to make your business sustainably more successful.
With our expert knowledge we have already helped many companies generating more sales and having more satisfied customers. Do you want to benefit from this knowledge too?
Schedule a call
Schedule a call
3-5%
3-5%
3-5%
Conversion Rate *
Conversion Rate *
4-6%
4-6%
4-6%
Customer Lifetime Value *
Customer Lifetime Value *
8%
8%
8%
Returning Visitors *
Returning Visitors *
* estimates based on our experience. The exact values vary depending on the company and user group.
* estimates based on our experience. The exact values vary depending on the company and user group.
* estimates based on our experience. The exact values vary depending on the company and user group.
We provide insights
We provide insights
We provide insights
Receive a comprehensive report with up to 50 recommendations for improvement.
We put you in your users shoes: learn how your users behave and what they expect from your product. Understand user flows and how you can improve your user experience.
Each recommendation containing a description of the issue along with proposed solutions and examples from some of the leading websites or apps.
We put you in your users shoes: learn how your users behave and what they expect from your product. Understand user flows and how you can improve your user experience.
Each recommendation containing a description of the issue along with proposed solutions and examples from some of the leading websites or apps.
Schedule a call
Schedule a call
6 reasons why to invest
in a good user experience
6 reasons why to invest
in a good user experience
6 reasons why to invest in a good
user experience
Increased revenue and profit
Increased revenue and profit
Increased revenue and profit
Increased revenue and profit
Conversion Rate and AOV optimization
Conversion Rate and AOV optimization
Conversion Rate and AOV optimization
Conversion Rate and AOV optimization
Satisfied customers and users
Satisfied customers and users
Satisfied customers and users
Satisfied customers and users
Higher customer loyalty, reduced bounce rates
Higher customer loyalty, reduced bounce rates
Higher customer loyalty, reduced bounce rates
Higher customer loyalty, reduced bounce rates
Better product quality
Better product quality
Better product quality
Better product quality
Easy to use products, reduced errors
Easy to use products, reduced errors
Easy to use products, reduced errors
Easy to use products, reduced errors
Win new customers by reducing exit rates
Win new customers by reducing exit rates
Win new customers by reducing exit rates
Win new customers by reducing exit rates
Reduced bounce rate through landing page optimization
Reduced bounce rate through landing page optimization
Reduced bounce rate through landing page optimization
Reduced bounce rate through landing page optimization
Decreased support & training costs
Decreased support & training costs
Decreased support & training costs
Decreased support & training costs
Intuitive-to-use products that do not require any training
Intuitive-to-use products that do not require any training
Intuitive-to-use products that do not require any training
Intuitive-to-use products that do not require any training
User Experience as a positive product feature
User Experience as a positive product feature
User Experience as a positive product feature
User Experience as a positive product feature
Competitive differentiation
Competitive differentiation
Competitive differentiation
Competitive differentiation
Why an UX Audit?
Services
Why an UX Audit?
A poor user experience has a lasting
negative impact on your company.
A poor user experience has a lasting
negative impact on your company.
A UX audit can provide valuable insight into how people interact with your website or app, and help you identify areas of improvement and potential roadblocks in the user journey.
With a comprehensive audit, you can understand why your visitors aren't converting and be armed with strategies to improve their experience.
A UX audit can provide valuable insight into how people interact with your website or app, and help you identify areas of improvement and potential roadblocks in the user journey.
With a comprehensive audit, you can understand why your visitors aren't converting and be armed with strategies to improve their experience.
Schedule a call
Schedule a call
Problems we can detect during an UX Audit
Problems we can detect
during an UX Audit
Neglected user needs
Unclear navigation
Unintuitive interaction
Too many clicks to complete tasks
Dysfunctional search
Inconsistent page layouts
Visually cluttered UI
Redundancy
and many more…
and many more…
and many more…
and many more…
UX Audit in 3 steps
UX Audit in 3 steps
UX Audit in 3 steps
Our recommendations help to eliminate possible conversion killers and to improve the user experience quickly and sustainably.
Our recommendations help to eliminate possible conversion killers and to improve the user experience quickly and sustainably.
Our recommendations help to eliminate possible conversion killers and to improve the user experience quickly and sustainably.
1.
1.
Kick-Off
Kick-Off
In a one-hour kick-off meeting, we discuss your requirements and wishes. How do your users tick? What business goals (KPIs and conversions) are you pursuing? Is there a specific problem you want us to identify?
In a one-hour kick-off meeting, we discuss your requirements and wishes. How do your users tick? What business goals (KPIs and conversions) are you pursuing? Is there a specific problem you want us to identify?
In a one-hour kick-off meeting, we discuss your requirements and wishes. How do your users tick? What business goals (KPIs and conversions) are you pursuing? Is there a specific problem you want us to identify?
2.
2.
UX Audit
UX Audit
Once we understand business and user goals, we put your website or app through its paces. We take a look at your tracking and analytics tools, check irregularities such as high bounce rates, and get a deeper understanding of the user journey.
Once we understand business and user goals, we put your website or app through its paces. We take a look at your tracking and analytics tools, check irregularities such as high bounce rates, and get a deeper understanding of the user journey.
Once we understand business and user goals, we put your website or app through its paces. We take a look at your tracking and analytics tools, check irregularities such as high bounce rates, and get a deeper understanding of the user journey.
3.
3.
Results
Results
We identify weaknesses in the user journey focussing on the negative impact on user behavior and conversion rates. You receive a list with up to 50 prioritized recommendations, which we present in a 1 hour call.
We identify weaknesses in the user journey focussing on the negative impact on user behavior and conversion rates. You receive a list with up to 50 prioritized recommendations, which we present in a 1 hour call.
We identify weaknesses in the user journey focussing on the negative impact on user behavior and conversion rates. You receive a list with up to 50 prioritized recommendations, which we present in a 1 hour call.
Every 1€ invested in UX
brings 100€ in return
Every 1€ invested in UX
brings 100€ in return
Every 1€ invested in UX
brings 100€ in return
1€
1€
100€
What's included?
UX Audit
STANDARD
UX Audit
INDIVIDUAL
One-hour kick-off
Use cases (mobile only)
3
5
Improvement proposals
30
50
Detailed findings report
Interviews with stakeholders
One-hour presentation of results
Analytics & tracking data evaluation
User interviews and surveys
Cutting-edge design proposals
Additional desktop evaluation
optional
Delivery time from kick-off
1 week
2 weeks
On request
custom
UX Audit
STANDARD
UX Audit
INDIVIDUAL
One-hour kick-off
Use cases (mobile only)
3
5
Improvement proposals
30
50
Detailed findings report
Interviews with stakeholders
One-hour presentation of results
Analytics & tracking data evaluation
User interviews and surveys
Cutting-edge design proposals
Additional desktop evaluation
optional
Delivery time from kick-off
1 week
2 weeks
On request
custom
UX Audit
STANDARD
One-hour kick-off
Use cases (mobile only)
3
Improvement proposals
30
Detailed findings report
Interviews with stakeholders
One-hour presentation of results
Analytics & tracking data evaluation
User interviews and surveys
Cutting-edge design proposals
Additional desktop evaluation
optional
Delivery time from kick-off
1 week
On request
UX Audit
INDIVIDUAL
One-hour kick-off
Use cases (mobile only)
5
Improvement proposals
50
Detailed findings report
Interviews with stakeholders
One-hour presentation of results
Analytics & tracking data evaluation
User interviews and surveys
Cutting-edge design proposals
Additional desktop evaluation
Delivery time from kick-off
2 weeks
On request
I've worked with the founder of neverdone for over a year now. Hands down one of the best designers I've ever had the pleasure to work with—not only when it comes to the actual craft of design, but also organizational, systems, and strategic understanding.
I've worked with the founder of neverdone for over a year now. Hands down one of the best designers I've ever had the pleasure to work with—not only when it comes to the actual craft of design, but also organizational, systems, and strategic understanding.
Dr.-Ing. Maximilian Speicher
Dr.-Ing. Maximilian Speicher
Director Product Design @ BestSecret Group
Director Product Design
@
BestSecret Group
Your UX experts
Together, we have 15+ years of experience with UX & UI design.
We’re creating thoughtful, intuitive interfaces for funded startups & e-commerce brands.
We helped numerous clients achieve greater business success through the development of sustainable user experiences.
Out goal is to create thoughtful, intuitive interfaces for startups & e-commerce brands for millions of people.
As a munich-based design team we are constantly using the power of design to make the world a better place.
Get in touch
Get in touch
Customers we conducted audits for:
Customers we conducted audits for:
We’re creating thoughtful, intuitive interfaces for funded startups & e-commerce brands.
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